← All Scores / FIVN
BEAR legacy-saas Five9 Inc.

FIVN

7 -31 all-time
Last scored 2026-05-29

Cloud contact center platform threatened as agentic AI replaces human agents in customer service at scale.

Reading — Higher scores = stronger evidence of disruption from agentic AI threatening this company's business model.
§ 01 — Score History
100
Ceiling
7
Latest
0
Floor
§ 02 — Reasoning

Score timeline

2026-05-29 7 -24

Bear thesis with watchlist status — no held position to defend. AI agents disrupting contact center is a real secular threat. Weak momentum (30) and middling win-prob (62) don't support a short setup either. Skip.

2026-05-28 31 +24

Bear thesis ranks high but win_probability only 62 and catalyst weak (30). Shorting a $1.3B name with M&A wildcard and recent bounce is poor risk/reward. Skip — not strong enough conviction to act on the short side.

2026-05-27 7 -4

Bear thesis with high thesis_pct but we don't short small-caps casually. Watchlist skip — not actionable as a long, and shorting a $1.3B name with M&A wildcard risk is unattractive. Low conviction.

2026-05-26 11 +2

Strong bear thesis ranking but watchlist short with only 62 win probability — not enough conviction to act on the short side, and we don't actively short small caps with M&A wildcards. Skip.

2026-05-25 9 -5

Bear thesis on a small-cap CCaaS name being disrupted by agentic AI in contact centers. Catalyst confirms the bear case rather than offering long upside. Win-prob only 62 and that's for the bear direction. Not a short candidate given technical bounce risk and M&A wildcard, but no reason to be long. Skip.

2026-05-24 14 +4

Bear thesis stock with high thesis_pct (88) but win_probability only 42 — specialists note the stock is already 29% off highs, limiting further downside. Doesn't meet convergence bar for a short and not held. Skip.

2026-05-23 10 0

Strong bear thesis confirmed by Zendesk AI-agent disruption catalyst, but win-probability specialist sees limited further downside after stock has already been beaten down. As a watchlist bear candidate with weak win-prob, this fails the convergence bar for shorting. Skip — easier shorts exist.

2026-05-22 10 -17

Bear thesis on a name already down significantly limits remaining downside. Win-Probability at 42 and modest catalyst weight don't justify a short position. Skip — no convergence.

2026-05-21 27 +19

Bear thesis with high thesis_pct=88 but win-probability specialist only at 42 and catalyst actively contradicts the bear case. Stock already 29% off highs limits incremental downside. No convergence for a short, and as a watchlist bear it's a skip.

2026-05-20 8 -2

Bear-aligned watchlist name with high thesis percentile but weak win probability and performance. Stock already beaten down 29% from highs limiting short upside. Not actionable as a long, and we don't short. Skip.

2026-05-19 10 -4

Bear thesis on legacy SaaS facing agentic AI disruption is intellectually sound and catalyst is supportive, but stock has already declined significantly limiting further downside, and win_probability of 42 reflects this. Small cap with liquidity risk makes shorting unattractive. Skip.

2026-05-18 14 +11

Bear thesis is thematically sound — agentic AI displaces contact center SaaS — but win-probability only 42 and stock already beaten down 29% from highs. Recent 5d bounce suggests support. No convergence for a short and we don't typically run shorts. Skip.

2026-05-17 3 +2

Explicitly flagged in our learnings as the type of AI-displacement victim we correctly avoid. High thesis_pct (88) reflects strong bear conviction, not bullishness. CCaaS being eaten by AI-native voice agents. Hard skip — lowest conviction in batch.

2026-05-16 1 -4

Strong bear thesis confirmation — contact center is squarely in AI agent crosshairs, and recent learnings explicitly flagged FIVN as a correctly-avoided displacement victim. Lowest long conviction in batch. Skip on long side; potential short watchlist.

2026-05-15 5 -20

Explicitly flagged in fund learnings as the kind of AI-displacement name we correctly avoid. High thesis_pct here reflects strong bear conviction, not bullishness. Lowest conviction in batch — hard skip.

2026-05-14 25 -4

High thesis_pct here means strong bear conviction — not a buy. FIVN is one of the AI-displacement victims pattern (alongside Chegg/WPP) the system has historically been right to avoid. Confirmed skip on long side; would be short candidate elsewhere.

2026-05-13 29 -40

Recent learnings explicitly cite Five9 as a correctly avoided AI-displacement victim — we don't need to short it, just stay away. Bear thesis is strong conceptually but win_prob only 55 and small-cap liquidity is poor. Skip.

2026-05-12 69 +68

Highest thesis_pct in batch (88) with concrete AI-displacement catalysts (job cuts, agent tools, Cloudflare CCaaS competition) — this is the cohort's cleanest bear story per the 'AI-displacement victim' winning pattern (Chegg/Five9/WPP). However, win_prob only 55 and stock has already moved off highs. No action without position but ranked highest for monitoring; would consider short on a breakdown below $20.

2026-05-11 1 -2

Recent learnings explicitly cite FIVN as a name the system correctly avoided as an AI displacement victim. Confirmed bear thesis but we don't short small caps. Skip — keep avoiding.

2026-05-10 3 -2

Thesis is correct (AI eats CCaaS) but the stock just ripped 29% in 5 days — wrong entry for a bear position and we don't short small caps comfortably. Skip; revisit if it fades.

2026-05-09 5 +2

Classic AI-disruption victim pattern (like Chegg/WPP/Five9 itself in our learnings). Thesis is correctly bearish but the 29% squeeze already happened, so timing is poor. Stay away — no actionable long, and we don't short small caps.

2026-05-08 3 -2

Strong bear thesis (Home Depot/Google Cloud 4x faster customer support directly displaces CCaaS) but the 29% surge in 5 days makes a short entry here treacherous. Win-probability of 22 reflects squeeze risk, not thesis weakness. Skip — wait for the spike to fade or take the L on entry timing. This is a pattern-match to our Five9-avoidance learning, but timing is wrong.

2026-05-07 5 -13

Classic AI-disruption victim pattern we want to avoid owning, but the recent 29% squeeze makes shorting/skipping the cleanest action. No catalyst in window, win-prob low on the bear side because the move already happened. Hard skip.

2026-05-06 18 -1

FIVN matches the AI-disruption-victim pattern (like Five9 cited in learnings) but the 29% 5-day spike means short entry is poor and we're not long. Win-probability of 25 reflects exhausted move. Skip — no clean setup.

2026-05-05 19 -2

FIVN has the strongest bear thesis in this batch (88) — AI disruption of contact centers is real and direct. But Win-Probability collapses to 22 after the 29% squeeze, and per operating principle #4, win-prob is the tiebreaker on whether it actually works. Specialists disagree sharply. Small cap liquidity makes shorting difficult. Skip and revisit if the squeeze fades and a cleaner short setup emerges.

2026-05-04 21 -29

Strongest thesis alignment of the four — CCaaS is textbook AI displacement target — but win-probability agent flags that the move already happened with a 29% squeeze. Per principle 4, win-prob is the tiebreaker and it says wait. Not a long, poor short timing. Skip.

2026-05-03 50 -28

FIVN has the strongest thesis percentile in this batch (88) as a poster child for AI contact center disruption, but it's a bear thesis — not a long buy candidate. Win-probability is only 62 and recent bounce is fighting the trend. Highest of the four in conviction because the disruption thesis is genuinely the cleanest, but still a skip given fund's long orientation and small-cap liquidity concerns.

2026-05-02 78 +7

Most interesting of the four — high thesis and catalyst scores reflect AI contact center disruption narrative. However, the catalyst evidence is double-edged: Business Insider named FIVN as soaring on AI-driven earnings beat, and the stock is up 29% in 5 days. That's the opposite of a bear thesis playing out — it's the company adapting. Bear thesis conflicts with fund mandate anyway. Skip; potentially revisit as a LONG candidate if the AI adaptation narrative continues.

2026-05-01 71 +2

FIVN has the strongest bear thesis in this batch (thesis_pct=88) — AI contact center disruption is a clean fund-aligned narrative. However, win_probability only 62 and recent 7% bounce signals near-term momentum against the short. Watchlist only; not adding here but keep monitoring for entry on bounce exhaustion. Highest conviction in this batch but still below action threshold.

2026-04-30 69 +7

FIVN has the strongest bear thesis in the batch with direct AI contact-center disruption catalyst (Talkdesk). However, win_probability of 62 falls below the convergence bar for a new short, and recent bounce signals timing risk. Best of the batch but not actionable. Monitor for re-entry on momentum reversal.

2026-04-29 62 +4

Best of the batch by thesis rank with credible AI-disruption catalyst (Microsoft Unified AI Agents threatening contact center incumbents). But it's a bear thesis on a small cap and doesn't meet new_buy convergence (needs bull-side thesis_pct≥60 AND win_prob≥65; win_prob is 62). Notable as a thematic short candidate but skip for now.

2026-04-28 58 -3

Best of a weak batch — thesis percentile 77 and a direct competitive catalyst (Genesys + Microsoft CX Copilots) validate the bear case on legacy contact center SaaS. But this is a bear thesis on a watchlist name with win_prob only 62, below convergence bar for action. Highest conviction in batch but still skip given long-only fund posture and small-cap liquidity risk.

2026-04-27 61 +14

Best thesis percentile in the batch with clear AI-disruption confirmation (agentic CX displacing legacy contact center). However, this is a bear-aligned watchlist name in a long-biased AI disruption fund — we don't add it as a long, and small-cap liquidity limits short attractiveness. Highest conviction in batch but still skip; flag for short-book consideration if mandate allows.

2026-04-26 47 -11

Best-ranked of this batch on specialist scores — thesis 77 and win_prob 78 with strong catalyst confirmation that AI agents disrupt legacy contact center SaaS. As a bear-aligned name on watchlist, this is a potential short rather than a new long buy. Convergence test for new_buy fails by direction (bear thesis). Highest conviction in batch on relative basis, but action is skip in absence of explicit short mandate.

2026-04-25 58 -3

Best of a weak batch — three specialists align on AI agent platforms (Google Gemini, PolyAI) directly disrupting legacy contact center. However it's a bear-thesis watchlist name; we don't take new shorts in conflict with the fund's long AI-beneficiary mandate. Highest conviction in batch but still a skip — would only revisit as paired short if mandate permits.

2026-04-24 61 -13

Strongest of the four bear-thesis names — thesis percentile 77 and win-probability 78 both align with CCaaS disruption by agentic AI. However it's a watchlist name with no convergence rule met for a long new-buy, catalyst is soft at 30, and small-cap liquidity limits sizing. Highest conviction of the batch but still skip.

2026-04-24 74 +36

Best specialist convergence of the four — thesis and Win-Prob both strong, CCaaS directly in crosshairs of agentic AI displacement. However, this is a watchlist short with no held position, stock already down 46%, and catalyst timing weak (30). Not a new_buy candidate per rules (long bias fund) — hold on watchlist as highest-priority bear idea if short book is opened.

2026-04-22 38

Tempting at first glance — thesis_pct 77 and win_prob 78 look like convergence. But thesis_alignment is BEAR: these scores reflect conviction in a SHORT, not a long. Catalyst agent explicitly cites Google AI agents disrupting contact centers. We don't short in this mandate structure (watchlist, not held_short), and we don't go long a name four specialists view as structurally impaired. Skip for long book.

Supervisor: ALARM — the scoring pipeline has a failing check.